Support

Need help with one of our games? Send us an email and we will get back to you, usually within a few days.

Contact

Write to us at nuegamesnet@gmail.com

Please include the game name, your device (for example iPhone 15, iOS 18) and a short description of the problem. Screenshots help.

Our games

Mobile (iOS & Android)

  • Wool Rush
  • Chess Jam
  • Paint the Town Jam
  • Swipe Three

Want to play our new mobile games before launch? Become a beta tester →

Frequently asked questions

How do I restore my purchases?

Open the game, go to Settings and tap "Restore Purchases". Make sure you are signed in with the same Apple ID or Google account you used to buy. If something is still missing, email us with the game name and, if possible, your purchase receipt.

Is my progress saved?

Progress is saved automatically on your device. Uninstalling the game or clearing its data removes it, so keep the game installed when you switch it off or update it. Steam games also use Steam Cloud where the store page says so.

How do I delete my account or my data?

Our games do not ask you to create an account, and most data lives only on your device: uninstalling the game removes it. To ask us to delete any data held by us or our partners (analytics and ads), email us with the game name and the subject "Data deletion request". We answer every request within 30 days.

I found a bug or have an idea.

We would love to hear it. Email us with the game name and what happened.

Privacy

Read how we handle your data in our Privacy Policy